[l2ridehd]

Sorry folks, but I disagree. I vote with my feet and my wallet. And if I don't like a business or service I receive I go elsewhere. If something is really bad then I will let them know. But if it's just generally not the product or service I want then I don't return. Business needs to realize that 90% of the consumers do exactly that. If they want our input then give us an opinion card or place to show then what we think.

They got a pizza to go. That probably means they took it home and it did not meet their expectation. I would do exactly what they did, go to a place that provided what I knew better met my expectations.

Business fail or succeed for a reason. Meeting or exceeding the expectations of their customers. To many times I have or saw others tell a business owner what they felt and be put down for the input.

If an owner wants me to return, make sure I leave as a satisified customer. Many places the owner or manager will walk around to the tables and ask if everything is OK. And if not they resolve it on the spot. I will always give those places a second chance.