Back to topic - can you get your $2500 back.
When we purchased in 2015, it was made very clear, both by our agent and by reading older TOTV post that the developer was very strict about their sales policies. I recall a thread when buyer said they lost their $18,000 / 10% down because they backed out for medical reasons.
My advice, ask your sales agent, not us on TOTV and more important read the documentation defining what occurs with the $2500. I would also look carefully for words like "non-refundable" and would take the written word as the real answer.
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