Quote:
Originally Posted by eremite06
You are right, Ed, on closer inspection hidden under some cardboard in the bottom of the box is the circuit board. My manuf. date is Oct. 2014. I joined the Samsung refrigerator recall FB page. Have learned that under the Magnussen Moss Act, you need 3 unsuccessful repairs to qualify for a total refund on the frig. from Samsung. You must first file a BBB New Jersey complaint against Samsung's home office in N.J. Then you get a call from them to set up a tech visit. Asurion is using UBreakIfix "Samsung-trained" techs to do the installs once the parts are mailed to you. You are NOT to direct the tech to do anything. If they screw up the install, so be it. Get it? 3 unsuccessful repairs. Asurion gave me the address for the UbreakitIfix in Ocala as 1725 SW 12th Ave., Ocala. It looks to be a vacant warehouse and no such co. resides there. So at the moment, I'm D.I.W. Called the local Villages store as well as the one on College Ave., Ocala, and neither said they work on refrigerators. Anyone looking for real good info on this matter should join the aforementioned FB page.
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GREAT! Well, they sent you all the right parts just DIY. Took me about an hr after doing the sealant the day before (I just let it dry for about 2 hrs) following the 2 videos from PartsDR (the kit vid and the sealant vid) and I've been living happily ever after since after 2+ years of ice block hell.
When I went through all that 2+ years ago I got nowhere. Not even a first callback. Just wasn't worth it since I like fixing stuff myself and since there is an actual fix (if done right) I can't understand why this is such a major issue for Samsung. The problem is (or was) their repair people never did it right or complete. You got the parts for free so if no one shows up just fix it. You're $210 ahead of me.
Good luck!