Quote:
Originally Posted by EdFNJ
GREAT! Well, they sent you all the right parts just DIY. Took me about an hr after doing the sealant the day before (I just let it dry for about 2 hrs) following the 2 videos from PartsDR (the kit vid and the sealant vid) and I've been living happily ever after since after 2+ years of ice block hell.  When I went through all that 2+ years ago I got nowhere. Not even a first callback. Just wasn't worth it since I like fixing stuff myself and since there is an actual fix (if done right) I can't understand why this is such a major issue for Samsung. The problem is (or was) their repair people never did it right or complete. You got the parts for free so if no one shows up just fix it. You're $210 ahead of me.  Good luck! |
Too late, tech showed up said my auger motor plastic was melted/deformed. Samsung disallowed the repair. He took the parts and left. It's not over. I'm going for a full refund on the frig.