Another solution is to contact the Extention Service for advice. Pre-COVID they used to regular presentations for Villagers. We had the typical problems when we first moved in. Took lots of pictures and some samples of grass to them. Followed their advice and grass (after a bit) got better. Their horticulurists are top notch. Keep in mind that if you rely on the folks who cut your grass and spray fertilizer on it, most were washing cars two weeks ago.
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