I used Steve once close to two years ago. He never showed up or called for the next appointment. 6 months later his office called and apologized but explained that he had been in a motorcycle accident and was out of action. He did a great job and did the job for the amount we agreed to.
I am sorry for the OP’S difficulty and wonder if it was a misunderstanding. I wouldn’t only beef on TOTV’S, I’d contact Steve’s office. Good luck.
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