Quote:
Originally Posted by rstebbins
Interested in what Comcast is charging you for just WIFI and what speed. Thought about cable cutting a few months ago
and it ended up not saving money. The cost of Cable WIFI and the UTUBE was the same price as just keeping COMCAST for another year. Doesn't help that their customer service leaves a lot to be desired. Tried UTUBE on a trial, they make it almost impossible to stop the trial. Also if you in error, do a second trial, in less than a year, (has to be more than) they don't tell you, they just charge you, and you are stuck with a month's bill.
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I believe Mark Twain said something like we do not make any progress for as we progress we lose what was. Many most things we buy have become inexpensive but we give up personal service. My limit for being able to try to get issues resolved with computers or rather businesses where you talk to a computer. My limit is one or two.
Fairly recently it was four. In each case I got them resolved by being stubborn enough to find a HUMAN-not an easy task.
As far as free trials. We all know or should know you get nothing for nothing. As far as the ones where you need to cancel-they know, the computer tells them, what percentage cancel. Perhaps, because people get hooked on the service, it is only another $$$$$ per month and others who find it so frustrating to cancel and they say, heck with it is only $$$$$$ per month.
Endless threads here and elsewhere. I bought xyz, mail order and got a far better price than a local dealer wanted. I then went into his store and can you believe he want to charge me for his time to show me how to use it?
As far as comcast and their customer support being poor. I think all agree. They survive because they all stink.