Couple things I learn from our bank that's not allowed.
Wife needed cash from her checking account from the same bank we both have our checking accounts at.
She wasn't able to go along, so she wrote a signed check out from her checking acct.
for "cash", at the same bank and I had her ID along.
We don't want or own debit cards for many reasons.
I went to the teller, she said: " They can't cash the check because my wife wasn't present."
Even though I had my ID along, the head of the household and had my checking account at the same bank.
Must be "Homeland Security" at work.