Talk of The Villages Florida - View Single Post - Red Sauce in Sumter? Never Again!
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Old 03-11-2022, 06:12 AM
Ele201 Ele201 is offline
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Quote:
Originally Posted by BrianL99 View Post
I had the weirdest restaurant experience I can remember, at Red Sauce last night.

A friend drove down from Lecanto, to see a singer he knew, who was singing at Red Sauce last night.

We were seated at a table, without a view of the "stage" area. Before ordering, we noticed the table next to us was empty and had been, for 30+ minutes. As that table had a view of the entertainment, we asked our server if we could move to that table. After checking the Reservation List, he came back and told us the table was available and moved us.

1/2 way through our meal (45 minutes after we had sat down), the "host" came over to us and insisted we move from the table, as it was "reserved". We were 1/2 way through our meals. He didn't even do the "moving", we did.

In what universe is that acceptable hospitality service in a restaurant?

As an aside to the incompetent management, my friend's steak dinner was OK, my Chicken Piccata tasted like a "Stouffer's Frozen Dinner", not fully microwaved. I sent it back once, but when they still couldn't manage to do any better, I gave up.
I think at the crux of this situation is that there was a struggle between your server and the host. The waitress didn’t have the authority to move guests to another table, that’s the host’s job. So when the host found out, she became angry or upset and insisted you move back. That was not the right thing to do of course, especially since you had already been served and were eating. The host should have let it go. Ridiculous to be playing “musical chairs” like that when you’re trying to enjoy your dinner.