We used Custom Windows and had horrible experience! Live in Marion County and the inspector - called by Custom Windows- told us we could not have a mini split because our glass was not the proper thickness. We were not informed by Custom Windows that this would be the case. Poor communication by the sales department. We purchased a portable AC unit from Sams Club. Very dissatisfied with Custom Windows. They also were very slow to return calls and reluctantly admitted that we were misinformed.
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