Quote:
Originally Posted by Blueblaze
Rohan, the company who installed them originally, quoted $275 and then charged me $300, for a hours worth of abuse from the most rude service tech I've ever hired.
I made the mistake of suggesting that it looked to me like some homeowner had replaced one or the other because they weren't the same size. He got all huffy about his 20-years experience and how I was an idiot who didn't know what I was talking about, and then he proceeded to berate me for my ignorance for the next hour.
In the end, I got two difference size springs that weren't galvanized or color coded like the originals, and the sizes were hidden in back to discourage home owners from doing it themselves.
Next time, I'll call someone else.
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Note that Romac typically uses two different length torsion springs on the garage doors that they install on new houses. One is about 12 inches shorter than the other one. I don't know why. On my house, the shorter spring broke. But, Ryan O'Cull installed two new identical springs, which were both the longer size. That seems to make more sense to me.