Years ago I had lower back pain and my pcp sent me to that doctor. His office staff were the worst. Bad attitude on one hand. A few months passed after my treatment (that didn't help the issue---but that's not his fault) and we got a bill from our "former" insurance---I think what we had BEFORE we retired and moved here. I personally took it to the office and spoke with the person that handled it. It's been 12 yrs so I can't remember all the details now but I will say I decided "IF" I needed another pain dr. it wouldn't be that one. He's fine but it's his office staff that's lacking. I'm so sorry you're friend is dealing with this!!!
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