I have never got any response to any question either "technical" or otherwise over the years but I have tried.  If you get no response in a reasonable amount of time just dispute your charge. You did the right thing by attempting to contact them so the onus is on them.
Edit: check your PM
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"I think the scariest person in the world is the person with no sense of humor."
Michael J. Fox
Last edited by EdFNJ; 03-27-2022 at 06:17 PM.
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