Quote:
Originally Posted by KMC1384
I am NOT a customer of Landsculpture, and never will be. This morning they sprayed my lawn and shrubs without my permission. When I called the office to find out why, the owner (a woman) laughed at me, called me "Honey" and said it was a mistake. She seemed to think it was very funny. I told her seriously that I was not amused and that they basically trespassed on my property. She kept laughing and calling me "Honey" until I hung up. Shortly after that a man showed up in a Landsculpture truck, walked across my lawn and through my flower bed and said "Sorry about that!" with a shrug and a big grin on his face. When I told him I as not happy about the "mistake", he waved his hand at me, said "Well forget YOU", turned around and walked away (again right across my lawn). These people are disrespectful and insulting. Yes, mistakes happen, but all they had to do was sincerely apologize and promise the it would not happen again. Insulting people is never OK. Beware!
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What is the old saying about looking gift horse in the mouth, Dean`s does 5 houses to my left and 2 to my right. Last week when doing these they did my house (fertilizer, weed control, and bug treatment. Believe me I did not complain. I was just about to purchase all the supplies to do it myself. Saved me a bundle. All I have to say to Dean`s is THANK YOU THANK YOU VERY MUCH