Quote:
Originally Posted by OrangeBlossomBaby
That means your contract has renewed. I believe you have that very first cycle of the new year to change your plan without penalty. You would need to contact them directly - at the store is usually quicker.
"Triple Play" isn't really a package anymore, now you customize. I just checked using a house in the neighborhood that doesn't have anyone living in it, for the current promotions (you won't get to see those promos on your own account).
I can get 600mbps, 185+ channels, and the phone for $153.95 not including equipment, fees and taxes.
You need to be vigilant with Xfinity. Set your calendar to remind you a month before this year's contract expires, so you can call them and go through the negotiation process again.
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Actually, it means that your contract has expired, not renewed. You no longer have a contract, but are on a month-to-month plan. So, the contract discounts that were applied have been removed. That is why your bill increased by $50. Whenever you start a new 1 or 2 year contract with Xfinity, you should mark your calendar so you don't allow the contract to expire without replacing it with a new contract. The best way to do that is with an in-person meeting at the Xfinity store.