Quote:
Originally Posted by Stu from NYC
and what happened?
|
This appears to be the contractor's response to BBB regarding the OP's review (not complaint) as posted on BBB.com:
All Season Rooms Response
04/06/2022
Mr. & Mrs. ******, We were just out at your residence on February 28, 2022, to address all issues you were having. When we contracted back in October 2019, we went over the various categories of sunrooms available. You chose to go with a category 2 sunroom, knowing that the sunroom was not water resistant, and signed an affidavit to that effect, required by Sumter County. We have always come out and serviced your lanai enclosure as soon as we could. Please note we did have a phone number change in November 2021. Our new phone number was changed to 352-322-1192 & of course you do have a direct cell number to Chip. We take pride in servicing our customers; however, we cannot take responsibility for leaks on a CAT II sunroom, but we will always try to service you as best we can around our current installs.