If the HVAC unit had failed and they came out to repair it, I would not have a problem with the charge. But, if you had already paid them for an annual maintenence service, they should not have charged anything for it. If the unit was working, how did they even know that you needed a new capacitor? It could have been a routine upsell to increase their profit. Personally, I never pay an HVAC company for routine maintenance. And, if you only do it annually, that is not often enough to ensure that the condensate drain line will not clog. Capacitors and clogged condensate drains are two things that cause a lot of HVAC failures.
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