Quote:
Originally Posted by noslices1
A few years ago I had a similar problem with my AC unit. I called Sun cool and they came and I told the technician that I was pretty sure it was the capacitor that was bad. He checked it, and said it was. I asked him how much and he told me $150.00. I agreed, so he replaced it. He went back to his truck to write an invoice and brought it back to me. It was for $258. I asked him why so much and he told me there was $100 diagnostic fee. I will never use them again. Also, when I needed a new AC unit, they were $3000 higher than the company that I purchased it from.
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The old business principle applies here. One satisfied customer will get you another. One unhappy or cheated customer will lose you 10.