[Gunny2403]

Originally Posted by drstevens

I was recently charged $159.30 for a capacitor on a carrier air conditioning unit during an annual inspection. As a retired professor of electrical engineering who has taught motors and controls theory (including compressors and motors as large 2500HP and capacitors for circuit design and power factor correction) for 37 years and also owned an electrical contracting company, I was very familiar with the component, but not current prices. I thought the price was high when similar capacitors used to sell for $15-$20, but I paid it anyway. Afterwards, I found the identical capacitor selling for $17.10 on the internet. Realizing the price was exorbitant; I called a competitor, Munns HVAC, and was told their price was $65, which I thought was reasonable. This included installation, when performing an annual inspection. Believing I was overcharged, possibly by mistake, I called Sun Kool and was told this was their price and there would be no adjustment. Interestingly, the same technician serviced my neighbor's unit and he also told her the capacitor needed replaced. Coincidence, possibly; scam, maybe. Although not a lot of money, the implication of such an extreme mark-up on parts forces me to use other contractors.
I am posting this for informational purposes only, “Caveat Emptor”.

So your not a contractor. There is no way a legitimate contractor can send a trained and experienced technician out his door without a charging $100 for that portion of the service. Most contractors do not buy parts from the Internet, but rather get them from a wholesaler or inventory them ( this adds cost) so they can help the customer on the first call. A return visit after getting a part ordered from the internet adds more cost. A 50% part markup is reasonable. Let the Company earn a fair profit or else they will not be in business when you need them. My credentials are I had a Corporate life, MBA and owned the largest remodeling company in my city. Yours are irrelevant in my opinion.