Talk of The Villages Florida - View Single Post - Comcast/Xfinity sporadic internet outages
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Old 04-26-2022, 08:56 AM
Bill14564 Bill14564 is offline
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Originally Posted by Cfdettmer View Post
How do you turn the power off on the modem without unplugging it. Is it that button on the front. I tried pulling one of the chords out yesterday to reboot. I couldn’t use my phone to look for instructions as it appears we didn’t get any with the modem. I quit trying after a neighbor said that xfinity appears to be having some issues throughout the state. Any reboot info would be greatly appreciated.
There are probably several different modems around so it's hard to say how to do this with the one that you have. Mine does not have a power button so the only way to remove power is to unplug it. Some modems have a battery backup installed. With these you would need to unplug it AND remove the battery.

I am able to login to my modem from my home network. From that interface I can press a Reset button. Not quite the same as unplugging but its easier to use and usually gets the job done. There should be instructions online for how to access the particular modem you have.
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