A few years ago I had to have a new screen installed on my iMac. After talking to Apple support, they offered to have it replaced at my home in TV as I was more than 50 miles from a nearest Apple store. An authorized Apple repair person who covers my part of FL came to my home in Lynnhaven (at the time), replaced the screen, did some tests to make sure it was repaired correctly, all while I watched. Didn't have to give him any info as I was there to log in, etc. Used Apple parts. Very please with the service, as it was still under Apple Care.
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