Trudy your lawyer friend did what we all need to do. Defend our time as being just as important as anyone elses time. In the event that the doctor is running late or called away and not available, either a phone call (my doctor in Panama City, Fl had her office staff call when she was not going to be there in time for our appt. and gave us the choice of another date or to wait) or at least letting the patient know upon signing in that there is a delay in seeing the doctor.
I for one dont want to sit in a waiting room with sick and coughing people if I can avoid it.
Recently after sitting 30 minutes in the waiting area of my local clinic, the receptionist called me to the window and asked me if I had an appointment because everyone before me had been called in. When she check the computer we learned that I was there a day early. She was able to have my doctors nurse fit me in between patients without having to delay anyone elses appointment since my visit was only a follow up to go over results of a test and would take only a few minutes.
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 Milwaukee's South Side; presently in Slidell, La, Indiana, Michigan, Minnesota, Mississippi, Wisconsin,
England, Germany, Florida, anyplace the Air Force sent us including isolated radar sites. Someday - The Villages
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