Quote:
Originally Posted by Stu from NYC
Thank you. Still do not understand their lack of resources. They created a system where you purchase your tickets electronically without a person being involved.
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One thing that we have learned is that 90% of our ticket sales thru the Entertainment Dept were done face to face at Box Office locations. I think 2 things drove that: the incredibly high fees for purchasing online ($2 more online for our $15 ticket, I think) and the fact that face to face, people can go to the Box Office with a list of all the shows they want to see, and buy them all in one visit. Can't do that online. It's a big convenience that many people will miss.