We have used Chase Bank for almost as long as they have had Online Banking. Never a blip. Chase does their updates during the early morning hours and warns you that they will be doing so. Chase has many departments, but not all
We did use Citizens First when we first moved here but several times they did updates during business hours and had no one on duty to help on weekends and after hours. We were accustomed to the service provided by Chase. I would highly recommend Chase for Online Banking. Good Luck.
Just so you know, Citizens is a fine bank in many other ways.
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