Quote:
Originally Posted by Dlynne
I went to BURNS after another local (Ultimate granite) took my deposit, then I selected the 12 slabs, on the day of cutting each slab, the colors did not match, (Luckily I wrote down the numbers of each slab) then found out they switched the numbers and gave me garbage pieces of granite. DO NOT GO TO ULTIMATE GRANITE
I walked into Burns, overwhelmed and very upset, with the other company the owner and his team took great care of us, they installed with no issues, and very professional. We are completely satisfied and HIGHLY RECOMMEND BURNS ON 441
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I am with all the others: burns was horrible for us too. They never completed the job and would not reimburse me for approx $4000 we over paid them to complete the work. I even had an attny send them 2 letters but they would not respond. My kitchen work was not good, and again, they did not finish and would not refund. All I can tell ANYONE who uses them; do NOT pay them in advance for the job. Make sure it is completed before final payment.