We got a Membership for FREE for a year. We also just came back from straightening out a small goof up from a new BJ'S employee. They were supposed to credit our account for every gallon we bought instead they charged us 75 cents per gallon and wrote and signed credit on the receipt.
They are very kind under the circumstances, everyone being new. They were very polite and professional and we really appreciate that. The reality is, that it won't last more than 90 days like that and the Seafood Freezer must have gone bad overnight. It was rough in the store today. Smelled like Deadliest Catch. P-U!
All in all, we are thrilled that the store is there. I wish it was a Costco so I could see what all the Hub Bub is about. Just grateful for the convenience. One more thing, Sam's did do some nice things for us Customer Service Wise over the years but the bottom line is that their screw-ups were way bigger than the nice things they did. Goodbye Sams. BJ'S has Poland Spring Water!
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