Quote:
Originally Posted by mtdjed
My friend and I walked into Subway at Colony to order 6 inch Subway sandwiches each using a Coupon for our individual sandwich. The clerk indicated we could only use 1 coupon and charged us full price for the second. I questioned the clerk and he said store policy. I had him deduct the second full price sub and he, in my perception, arrogantly tossed the sub deducted into the trash. Had we walked into the store and pretended not to know each other, we would have both received the coupon price.
Asked to speak to manager but none available. Probably would not have led to any difference. So, now we have Subway coupon Nazi's. What is supposed to be a marketing technique to encourage business becomes an intimidating experience.
I wonder what would have happened had I gone to end of line and reordered a sandwich and tried to use a coupon. I guess, I am not that interested in conflict.
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They never seem to honor coupons, even on their app. 2 customers should equal 2 transactions, so the clerk was a jerk.