We have had Nova for about 4 years now, only issue was a month ago we were standing in the garage thankfully and herd a loud pop. One of the blue tubes that hold the filters split and water was gushing everywhere, used the shut off valve to cut off water and stop the leaking. Called Nova after hours service, they sent someone the next morning to replace the tube and change the filters (great service in my opinion). Service tech said he had only see 1 other instance of the tube splitting. Could of been a disaster if we were not home.
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