Quote:
Originally Posted by charlieo1126@gmail.com
Could I ask what they find on your new home in first inspection
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I suggested two, are you asking me?
We received a detailed report with photographs. It has been almost 3 years now, but it seems like it was over 20 pages. Amazingly detailed. Tiny little scuffs on refrigerator door, that I did not see until it was pointed out. caulking issues on a bathroom sink, sealing around a window in the garage.
All issues were marked with blue painters tape to make it easier to find.
The list was sent into the warranty people and they contacted us letting us know the schedule for repairs, and they contacted the contractors to do the repairs. It was an amazingly positive experience.
The second inspection found fewer issues, some of which were our own fault - things we did or didn't do right.
I have purchased a few homes myself over the years, and the prices put in place here was nothing short of amazing. Every other home I purchase I inevitably felt like I was in the middle between warranty and repairman. Both of them often pointing their finger at the other. I had to coordinate everything. Here NONE of that. Everything was taken care of and I was notified when it would be done. No questions, no haggling - just service.
EDIT: One example was our refrigerator door with a tiny scuff on the top edge. They had to replace the door 3 times to get it perfect. There was never a question of "is this good enough", we said it was, they said, nope, and ordered another. Until they were satisfied it was perfect.