Over 3 yrs, great service
I have been with them over 3 years. I have never had any complaints. Their work has been fantastic. When we have met face to face, it has always been polite and professional.
Maybe the OP customer's expectations were a little too high.
Remember, if you want something done right, do it yourself. If you pay somebody else to do it for you, it is never going to be 100% the way you want.
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