Quote:
Originally Posted by judylou
Wouldn't it have been better if the waitress had taken the salad off of her bill, offered her something else and told her that we have removed all the lettuce and are now serving fresh. For nine dollars they are getting alot of bad word of mouth. I know we don't live in a perfect world, things go wrong but you have to back up your products and your service. In this day and age, you had better be doing back flips if that what it takes to make a living.
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Doubt if the waitress had that authority. I still feel she should have talked to the manager.