You should probably have a reputable company look at the system to ensure it is working correctly.
Our AC/heat pump was putting out 60 degree air yesterday. We set the thermostat to 76 and it had no problem keeping our house cool. That is normal for us but our home is relatively new (<10 years) with good insulation.
Several factors can come into play. If the system isn't working correctly then the system itself might not be getting cool enough. If the filter or coils are dirty then it might not be moving enough air. If the system is undersized then it won't move enough air. If the home isn't sufficiently insulated then regardless of how well the system works it won't be able to keep up with the heat coming in.
A reputable company should be able to tell you if the system is working properly and if the filter and coils are clean. They should also be able to comment on whether the system seems to be sized correctly. We are happy with Munn's though I'm sure there are other companies to choose from.
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