We used TruGreen a few years back (not in TV). They basically killed large spots in our lawn by overspraying, maybe 30% of the total lawn. We discontinued their services but in the months following received several contacts from the company, assuring us that it had been due to a training issue and that the company had put safeguards in place to assure that it wouldn't happen again. Apparently we were far from the only customers with this issue.
"Fool me once, shame on you. Fool me twice, shame on me."
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