I understand your frustration and anger because it’s warranted. However, I had a similar experience waiting for a car part to come in. Our insurance paid for a rental for 30 days but after that we had to rent the car out of pocket. We were calling and calling but they said the part was no where in the US, and they had no idea when it would come in. This sounds like a similar supply issue and perhaps they really do not have control over when the part will be available. Having said all that I think I would at least consult with another A/C company to see if the part is available.
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