Just because we (the majority) are currently satisfied with our coverage doesn't mean that the system doesn't need to keep pace with changes.

Most people were 'satisfied' with their horse but transportation people were eying something completely different - automobiles! Personally I'm glad they didn't listen to the 80%

This is an absurd compassion of course but all products and systems evolve. 20 years from now we may be saying "thank god they alerted the system back in 2010 - this is so much better".

20 years ago retirement communities didn't look (or act) like TV but someone had a different concept. And again, at the time, it may have filled only a niche in the retirement spectrum but they had vision.

You just never know.