Quote:
Originally Posted by EdFNJ
Actually you CAN blame them because when they submit to insurance which they should (and can) do while or before you sit there they would have known and told you (not that you wouldn't have had it done but your dentist COULD know before doing the work). They simply didn't get a pre-authorization. Had they done that you would have known.
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Pre-authorizations mean nothing. The insurance company will tell the provider that the "pre-authorization" is NOT a guarantee of payment...
I have to deal with this all the time...