[retiredguy123]

Originally Posted by gfredhead

Regarding Broward Factory Service, If you ever have a problem and need to talk with the service manager “Steve” There in Summerfield, You will find a very unfriendly and uncurious customer experience with him. Silver service with Broward Factory Service, means every excuse will be made not to take care of your problem right down to the garbage disposal. They say its covered, but they will not open it to fix it or replace it under Silver service so its basically not covered if it jams permanently. I offer a better option in home warranty service for my Villages neighbors. I used to own a Real Estate Company in North Carolina, and used First American Warranty Company exclusively with over 100 contracts with them. They never made excuses on why they could not fix your problem, they just either repaired or replaced as necessary. Their prices are around the same as Broward, but do have a $65 service call fee. Their plans running around $500 per year covers all Appliances, Air Conditioners, Heating, Water Heater, Electrical, Plumbing, Ceiling fans and garage door openers. Washers and Dryers are extra if you need that. They are much better in value than Broward. I am presently trying to get a meeting with the local 1st AM Warranty Regional Representative to inform them of the mismanagement of Broward Service and their Manager and their unfair practices and pricing plans. Please look at their Service Warranty Program, and I hope none of you ever need to talk with the Service Manager Steve at their Summerfield office. You will be talked down too, sworn at and told to never call them again if you try to get help or consideration from them. As a side note, avoid American Home Shield, they also train their technicians to avoid repairs when ever possible. First American Home Warranty is the absolute best and will now return to them myself and hope many of you will see their value for yourselves.

Do yourself a favor and set up a separate bank account for home repairs and fund it every month.

Don't buy a home warranty from any company.