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Old 07-14-2022, 01:53 PM
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Arctic Fox Arctic Fox is offline
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Originally Posted by Arctic Fox View Post
Just noticed that, after twelve years of successful autopay from my Citizens First Bank account, last month's wasn't taken so I now owe for two months. Have asked why so will post reply here, but you may want to check yours.
Heard back that "Sorry for the inconvenience, during the transition of our programs it did not update accordingly. Your ACH is now active and we will draft both months on 8/1/22. There will be no penalties."

You have to love that last bit - they mess things up then tell me they that won't be penalising me for their errors. Ooh, thanks guys, I'm so grateful for your generosity.