[villagetinker]

Originally Posted by PFT Man

I am enrolled in The Villages United Health Care Advantage Plan.

I downloaded the app "United Healthcare" and reviewed my account information and medical record. I was astounded to see that approximately 2/3 of the information listed was in TOTAL ERROR. Medications that I have never had prescribed or taken, tests and results that I have never had, diagnoses that are not mine, wrong names to Covid vaccination manufacturer, and more. Frightening and not sure where to start to have corrected it.

I am no expert here, but this is what I would do:
1. Contact the insurance company and file a formal complaint
2. Contact Medicare and file a formal complaint with them.
3. Contact Seniors Against Crime (a division of the FL Attorney General) and find out which government agency oversees the medical organization, then file a formal complaint with them.
4. A call to the upper management of the Villages health department may also get some attention.

Your choice as to what order you want to use. Hope this helps.