[Beatit]

Originally Posted by golfing eagles

Does anyone out there know of a good small dog (maltipoo) groomer?

Since everyone uses this site to gripe, I think I'll join the club.

I have been a customer at Woof Gang in Brownwood since they opened, my dog has been groomed there at least 10x/year for 5-6 years. Had a 1:00 PM appt, but got caught in the thunderstorm that just went through. I called them at 12:57 to let them know I'd be about 15 minutes late and the receptionist said fine. I got there at 1:12, I was holding the dog and stood there for 14 minutes until 1:26. They had gone in to speak to the groomer several times as I waited, then came out and told me they couldn't take him today because I was late. I said I didn't see how 12 minutes could make a big difference, and the woman said you're 26 minutes late! After I asked if she really wanted to stand in front of other customers and argue, I gave her a remedial lesson in clock reading. She just said curtly we can't groom him today. I do find it amazing since when they give you the 8:00 AM timer, you stand there until 8:15 or 8:20 to get in. I guess 12 minutes only makes a difference at 1:00 PM. Then they told me they can't reschedule until the end of business hours and they would call. Funny, since I always schedule the dog's next appointment when I pick him up. So I just left, not a real good way to do business. Plus they wasted over 1/2 hour of my time

Bottom line: I'm looking for a new groomer. I will, of course make an appt. at Woof Gang, one that I will wait 34 minutes after the time thereof to call and let them know we are now even in the waste each other's time department.

I have been bringing both my dogs since they opened and Beth was working. I haven’t seen Jill for quite a while who has always been very accommodating. I have encountered a few attitude issues lately with some of their additional staffing. Best of luck with a new groomer.