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Originally Posted by Stu from NYC
Hope it stays that way for you but what if they do not send the receipt and charge you a much larger amount? Hard to dispute.
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Simple, dispute the charge, not hard at all.
This would mean the employees did not enter the email address in the software, canceled the lower amount, and then re-ran a higher amount without the card present. I doubt the software would even allow that. If it did, the credit card company would have a record of that activity which would be evidence in your favor.
if there was a glitch in the software that caused this I am sure it would have shown up in hundreds of transactions before the cookie company even opened and would have been corrected by now.