Lots of questions come to mind. You only presented one very narrow side. Did you pull the privileged retired OP card out of your deck? Did you demand? Bet the fault belongs to both parties.
Been going to this particular restaurant for many years and never had a bad experience. I do agree that the menu has recently changed and staffing is not what it used to be. But that being said, so hasn't the same happened to many of the other Village venues.
You want cheap fish take-out go McDonalds. Wait, you won't find $5.99 there.
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