Quote:
Originally Posted by Bill14564
Part of the problem might be they hear nothing but complaining. It's no secret that Villagers love to complain about things. Just take a look at this thread for a great example of that.
If a manager is being bombarded by entitled customers who won't be happy until they are served filet mignon at a baked chicken price and even then would complain that the sun is too bright or the breeze smells like cut grass then I can understand why he might have a lack of interest in yet another complaint.
I have been to Glenview a few times and thought the food and service was exceptional. Maybe I got lucky but judging by the crowded room they must be doing something right.
Every server can have a bad night. Every kitchen can have a bad night. If it's just once or just occasionally then give them another chance. If the bad service or bad food is a regular feature then vote with your wallet and stop going to that restaurant. If enough customers do that then the restaurant will get the message.
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best post on this thread.
