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Originally Posted by Sunny923!
I have often thought the same. People jump to complain on social media without considering the effects. Before all we did was speak to a manager about a problem. Imagine that! And it usually worked!!
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I have a different opinion. Posting a restaurant review on social media, good or bad, is fine, as long as the information is honest and accurate. It is very informative to people who have not been to the restaurant. A bad review of a good restaurant will usually be countered by other posters, and the restaurant will benefit. Encouraging people to not post bad reviews to protect a restaurant or other business is absurd. As far as I know, it is still a free country, mostly.