I feel your pain. I am going through the same process. We also have a home in Amelia, closed June 4th. Lot 100. I have been trying to get Comcast triple play with the $200 cash back. Been told it is not available in Fl. They also have to check if the service can be connected to your house. So far I have been told that cable and internet service is there, tomorrow (fri.) am suppose to find out about phone. I have been a Comcast customer for 30 yrs. and this is driving me crazy. You can order triple play on line, not sure if it will go through. Also try calling, 1-888-COMCAST when it asks for a phone number put in (352) and any 7 numbers this will put you in contact with the local office. They seemed the most helpful to me. Good luck.
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