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Originally Posted by ThirdOfFive
Agreed.
I think Hy-Vee originated in Iowa but they grew swiftly. They're a success wherever they put in a store because they're not only dedicated to quality but to choice: if they don't have something they'll order it for you. Their newer stores seem to want to make shopping an "experience" rather than just a chore; there are Starbuck's shops, buffet dining and other amenities on-site.
They are very consumer-oriented and their customer service is second to none. I make a lot of sausage, or did when I was in Minnesota. Polish sausage demands a lot of pork fat in the recipe and it is practically impossible to buy pork with enough fat. I talked to the butcher at our local Hy-Vee. He said that they didn't sell it but what he would save up the trimmings for me. He asked me to come back in a couple of days. I did, and he handed me a little over ten pounds of pork fat. No charge.
The Hy-Vee we shopped at in Southern MN had a quirky thing where out of the blue, for no discernable reason, something would go on sale at a ridiculously low price. Cabbage for 13 cents a pound, for example. Hamburger for 99 cents a pound (limit 3 lbs per customer). Buy two steaks and get a 5 lb. bag of potatoes for free. Things like that. You never knew what would go on sale, or when, and the sales themselves seemed to last only a couple of hours, but it was fun when it happened.
I'd like to see them down here. They do it right.
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Shout out for Shoprite. We had a new one open when we lived in New Jersey. That store never ran out of anything.......ever! (Even pre-pandemic, Publix would be out of stock on certain items that I frequently purchase). Shoprite also has Artesian breads and gourmet bakery items. The boxes they used for their gourmet cakes were beautiful enough to give at holidays as a gift. The store also had way too many choices of any one item. I had my favorites though.