Talk of The Villages Florida - View Single Post - Scanners & Prices
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Old 08-25-2022, 09:51 AM
flsteve flsteve is offline
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Default Publix Policy

Quote:
Originally Posted by Michael G. View Post
I'm just questioning the shelve price over the registered scanners.

I remembered a shelve price once and notice it was wrong when checking out.
I mention it and they adjusted the item price that was marked on the shelve for me.
I might point out to you and some other readers here that if that situation happens at Publix stores, their policy it to give that item to you for FREE.

My wife has called Publix headquarters in Lakeland before to verify this policy. We have had pricing differences happen more than once, and a call to corporate makes local managers remember that policy.

It is not so much about getting the item for free (although that is nice) as it is about them mis-charging the next guy too! Publix feels that getting the item for free when it's charged wrong makes the stores accountable for a pricing mistake, which is imho a gracious offering to Publix consumers. I wish that more stores took that approach!