Quote:
Originally Posted by jojo
Beware that Groome has no phone service off hours. They failed to pick me up at 3:00 a.m. The driver admitted he confused his schedule. I drove myself at the last minute.;
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Groome closes its dispatch line at 10 PM on weekdays, 8 PM on weekends, so if your evening arrival flight is late, which most of them are, you can’t contact their dispatch to request that the driver wait for you. Also their last van leaves MCO at 11:20 PM and it doesn’t wait for late arrivals leaving you stuck at the airport until their first van for the following morning leaves for TV.
On the other hand, the Villages Airport Van dispatch works until their last van leaves MCO, their vans run until approx. 1:30 AM and their drivers hold their MCO departures for late arriving flights.
VAV is $7 more expensive, but they seem to be much more customer friendly, run later bus and dispatch service, and are way better at accommodating delayed arriving flights.