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Originally Posted by mrf0151
We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!
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All air conditioners operate in the same way and parts from another unit, even a used one or one by a different manufacturer can be adapted for a temporary repair. We had the same problem with the parts chain when the motor in our air conditioner failed in March. Superior Air "borrowed" the motor from another unit it had in stock and installed it as a temporary fix until the new motor from the factory arrived.
The "borrowed" motor could not be the permanent fix as the manufacturer insists that the replacement motor come directly from the factory as it records the serial number for warranty purposes.