Quote:
Originally Posted by Ral51Bjl
I signed a contract with Superior landscape services. I requested they notify me so I could unlock the gate to backyard and to close off the doggie door. There is a serious communication within their office and the people that service the landscaping. They haven’t been to our yard since July and here it is Sept. The technicians get their service lists in the morning and I see no reason for them not to contact me then. They assured me they would be here yesterday, so I texted the technician and when he text me back the answer was “huh?” He didn’t show up and I haven’t. I requested to cancel the contract and was told I could cancel but my mo he would not be refunded. Very frustrated!
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How frustrating. What ever happened to good customer service? Have you tried reaching a manager or owner? If you have and have gotten no help have you contacted the Better Business Bureau? The BBB may, or may not be able to help.